Privacy Policy
Last updated: July 01, 2025
Sigma X LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sigmax.com.lk, interact with our services, or communicate with us.
By using our website or submitting information to us, you agree to the terms of this policy.
1. Information We Collect
We may collect both personal and non-personal information when you interact with our website or services, including:
- Personal Information:
Name, email address, phone number, business name, and other contact details you provide via forms or email. - Project Information:
Project briefs, content files, brand assets, or any materials shared with us during a working relationship. - Technical Information:
IP address, browser type, device info, access times, and pages visited — collected via cookies and analytics tools (e.g., Google Analytics). - Payment Information:
For invoicing purposes only. We do not store credit/debit card details. All payments are processed securely through third-party gateways (e.g., Payoneer, Binance, PayPal).
2. How We Use Your Information
We use your data to:
- Respond to inquiries and provide quotes
- Deliver and manage your projects
- Send invoices and process payments
- Improve our website and user experience
- Send updates, announcements, or occasional marketing emails (you can opt out anytime)
We only collect the minimum information necessary and never sell or rent your data to third parties.
3. Sharing Your Information
We do not share your personal information with any third parties, except:
- With your permission
- To comply with legal obligations
- To trusted service providers (e.g., payment processors, hosting providers) under confidentiality agreements, strictly for business operations
4. Data Storage & Security
We take data protection seriously. Your information is stored on secure, encrypted systems and only accessible to authorized team members. We use industry-standard practices to safeguard your data from unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Cookies & Tracking
We use cookies and analytics tools (e.g., Google Analytics) to better understand user behavior and improve our site’s performance. These tools may collect anonymized data like time spent on pages, device type, or browser version.
You can disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to:
- Request a copy of your personal data we hold
- Ask us to correct or delete any personal information
- Withdraw consent or opt out of communications
To do any of the above, simply contact us at [email protected]
7. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: